Terms and Conditions

This website is owned and operated by Orchis Green Private Limited, a company incorporated in India ("Orchis Green", "we", "us" or "our").

You can contact us about these terms at sougata@orchisgreen.in.

By accessing or using this website, or by submitting any form on it, you agree to these Terms and Conditions and to our Privacy Policy. If you do not agree, please do not use the website.

If you use the website on behalf of a company or other organisation, you confirm that you are authorised to accept these terms on its behalf.

You may use this website for lawful purposes: to learn about Orchis Green and our data collection services, and to contact us. You must not:

• use the website in any way that breaks applicable law, including the Information Technology Act, 2000 and the rules made under it;
• attempt to gain unauthorised access to the website, its servers or any connected system, or interfere with its security or availability;
• upload or transmit viruses, malware or any harmful code;
• send spam, automated or bulk submissions, or use bots or scrapers that place an unreasonable load on the website;
• impersonate any person or organisation, or misrepresent your affiliation with anyone;
• copy, reproduce or republish the website's content except as these terms allow.

We may restrict or block access to the website for anyone who breaches these terms.

Content on this website describes our capabilities, approach and products. It is general information only. It is not an offer, a quotation, professional advice or a commitment to deliver any particular result.

Illustrations, renders, diagrams and examples are labelled as such. They do not represent completed client projects, real customer data or measured performance.

We try to keep the website accurate and up to date, but we do not guarantee that all information is complete or current, and we may change it at any time without notice.

Any project, pilot, partnership or other engagement with Orchis Green is governed by a separate written agreement signed by both parties, such as a proposal, statement of work, master services agreement or non-disclosure agreement.

Proposals, estimates and timelines we share are not binding until such an agreement is signed. Scope, fees, payment terms, deliverables, confidentiality and intellectual property for an engagement are set out in that agreement.

If anything in an engagement agreement conflicts with these terms, the engagement agreement applies for that engagement.

When you send us a message through the contact form, by email or by phone, you confirm that:

• the information you provide is accurate and your own, or you have the right to share it;
• your submission does not infringe anyone else's rights or contain unlawful content;
• you will not send confidential or sensitive information through the website forms. If a conversation needs confidential details, ask us and we can put a non-disclosure agreement in place first.

We are not obliged to respond to every submission, and sending an enquiry does not create any contract or obligation between you and Orchis Green.

Pilot sizes, timelines and service descriptions on this website show how we usually work. They are not a binding offer. The scope, timeline, deliverables and fees of any pilot are confirmed in writing before work starts.

We recruit field operators and participants for specific data collection projects. Any such work is governed by a separate written agreement and consent form, and does not create employment or a guarantee of further work.

Please be careful of anyone who claims to recruit on behalf of Orchis Green from any address other than sougata@orchisgreen.in or the www.orchisgreen.in domain. If in doubt, write to us to confirm.

The website and its content, including text, graphics, renders, illustrations, logos, the "Orchis Green" name and the "PencilHB" name, design and code, are owned by Orchis Green or its licensors and are protected by intellectual property laws.

You may view the website and share links to it for personal or internal business use. You may not copy, modify, distribute, sell or create derivative works from any part of it without our prior written permission.

If you send us feedback or suggestions about the website or our products, you agree that we may use them without any obligation to you.

This website links to other websites, including www.pencilhb.com. Linked websites and third-party services are governed by their own terms and privacy policies. We are not responsible for their content, availability or practices.

The website is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we make no warranties of any kind, express or implied, about the website, including that it will be uninterrupted, error-free, secure or free of harmful components.

To the fullest extent permitted by law, Orchis Green, its directors, employees and partners are not liable for any indirect, incidental, special or consequential loss, or for any loss of profit, revenue, data or goodwill, arising from your use of, or inability to use, the website or from reliance on its content.

Nothing in these terms excludes or limits any liability that cannot be excluded or limited under applicable law.

You agree to indemnify Orchis Green against any claims, losses and reasonable costs arising from your breach of these terms or your misuse of the website.

Our Privacy Policy explains how we collect and use personal information submitted through this website. It forms part of these terms.

We may update these terms from time to time. The date at the top of this page shows when they were last changed. Continuing to use the website after a change means you accept the updated terms.

These terms are governed by the laws of India. Any dispute arising from them or from your use of the website is subject to the exclusive jurisdiction of the competent courts at the place of our registered office in India.

• If any part of these terms is found to be invalid or unenforceable, the rest remains in effect.
• If we do not enforce a right under these terms, that does not waive the right.
• You may not transfer your rights under these terms. We may transfer ours, for example as part of a reorganisation.
• These terms, together with the Privacy Policy, are the entire agreement between you and us about your use of the website.

For any question, complaint or grievance about this website or these terms, write to sougata@orchisgreen.in. We will acknowledge your message and respond as soon as reasonably possible, and in any case within the time required by applicable law.